Our Richmond-based support team is available to provide rapid and highly attentive service for your lodging needs. All voicemails and/or emails will be responded to within 48-hours of receipt.

All guests are guaranteed a competitive room rate - equal to, or less than, the lowest publicly available group rate. If you find a more competitively advertised price during the particular event dates, please contact our team immediately.

Should you compare rates online, be mindful of promotions rates that are 'pre-paid' as you forfeit the right to cancel your reservation. Further, promotional rates may not offer complimentary breakfast or free parking. For property-specific details, please review the links below.

All guests reserve the right to cancel lodging reservations, for any reason, up to 72-hours prior to the event without penalty or charge. For any questions regarding a reservation you wish to cancel, please contact our customer service team at [email protected].

If a particular hotel of preference is not listed below, please contact our customer service team. Most often, we can reserve price protected room blocks at the specific hotel of your choice while also preserving access for changes and cancellations should your plans change.

Should you seek to create a room block and your hotel of choice doesn’t show the necessary availability, please contact our customer service team. In most cases, we can add the requested rooms to your block. For property-specific details, please review the links below.